Ozarks Healthcare is a system of care encompassing primary care and specialty clinics, along with complete rehabilitation, behavioral healthcare, and home care services. While the 114-bed acute care hospital cares for more than 5,400 admissions, the entire medical system has more than 364,000 patient visits annually in South Central Missouri and Northern Arkansas.

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Ozarks Healthcare Behavioral Health Crisis Stabilization Center

1100 Kentucky Ave West Plains, MO 65775

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Contact Information

  • Main: 417-505-7878
  • Fax: 417-553-4989

Hours of Operation

Sunday: 8:00AM-6:00PM
Monday: 8:00AM-6:00PM
Tuesday: 8:00AM-6:00PM
Wednesday: 8:00AM-6:00PM
Thursday: 8:00AM-6:00PM
Friday: 8:00AM-6:00PM
Saturday: 8:00AM-6:00PM

24 Hour Crisis Hotline: 988

Service Line

Behavioral Health Crisis Stabilization Center

Nurturing Hope, Improving Health, and Encouraging Wellness - Every Person, Every Time

Ozarks Healthcare Behavioral Health Center Crisis Stabilization Center is a medically monitored program funded by the Missouri Department of Mental Health that provides an alternative to psychiatric hospitalization.

Program Services

  • Psychosocial Assessment
  • Psychiatric Evaluation & Medical Services
  • Crisis Intervention & Brief Therapy
  • Case Management & Referral Services including:
    • Medicaid Applications
    • Community Resources
    • Employment Application Assistance
    • Housing Application Assistance
    • Transportation Assistance
    • Referrals for Physical and Mental Health
  • Peer Support

Who Would Benefit?

  • Anyone in a mental health crisis who requires stabilization either through brief therapy techniques, medication management, or both
  • Adults who have case management needs, including assistance to accessing sheltered housing
  • Adults who are currently abusing substances and require urgent assistance in accessing inpatient substance abuse facilities

Eligibility Requirements

  • VOLUNTARY and willing to actively participate in admission process
  • Not actively suicidal, displaying aggressive behaviors or making threats of harm against others
  • Medically stable, free of communicable conditions and ambulatory
  • The OZH CSC is NOT a placement for emergency housing