Ozarks Healthcare (OZH) is dedicated to providing quality, accessible healthcare to everyone. Our policy is to provide services without regard to race, color, religion, sex, national origin, age, and handicap. We understand that medical bills are often unexpected or that financial status can change. OZH Patient Financial Services are here to help all patients confidentially and compassionately address their financial obligations. Please contact us so that we can assist you to take advantage of the many options for payment available to you, such as bank loans, payment plans, prompt payment discounts, and financial assistance.
Help us to better serve you by contacting one of our friendly and compassionate financial service counselors at 417-257-6701.
OZH assists patients with securing low-interest bank loans offered through local community banks throughout our service area, to assist in resolving their outstanding balance.
If you are interested in this option, please contact Patient Financial Services at 417-257-6701.
OZH requires payment in full upon receipt of a statement. If unable to pay in full, extended payments may be an option to resolve your balance.
Monthly payments will be based upon the total balance and may increase if your total balance increases. If you are interested in this option, please contact Patient Financial Services at 417-257-6701.
To ensure that quality medical care is available to all of our patients, OZH has a charity care program to assist the uninsured or underinsured. You may receive assistance up to 100 percent based on your income and assets.
OZH Financial Counselors are available Monday through Friday from 8 a.m. to 5 p.m. to answer questions concerning billing, payment options, or charity care. Financial counselors are located in the main hospital, the Shaw Medical Building, and the Patient Accounts Department. They may be contacted by calling 417-257-6709 or toll-free at 1-888-257-8389.
If you do not have insurance, you may qualify for discounted medical services. You must fill out an application to get these discounts.
For hospital and the following clinics: Cancer Treatment Center, Heart Care Services, Internal Medicine, Neuroscience Center, Orthopedic Clinic, Pain Management Clinic, Rheumatology Clinic, Surgical Specialists Clinic, Urology Clinic, West Plains Imaging and Wound Care Clinic.
Download an application.
Read OZH's policy on financial assistance.
For Alton Medical Clinic, Behavioral Healthcare, Gainesville Medical Clinic, Mammoth Spring Medical Clinic, McVicker Family Healthcare (Mountain View Medical Clinic), Mountain Grove Medical Complex, Shannon County Medical Clinic (Winona Medical Clinic), Thayer Medical Clinic, Women's Healthcare Clinic, and Urgent Care Clinic.
Read OZH's Financial Assistance Policy for the above clinics and Download an application.
OZH will provide uncompensated services for those patients who have emergency conditions and/or can demonstrate that they do not have adequate financial resources to pay for the care.
Federal and state laws require all hospitals to seek payment for care provided. This means unpaid bills can ultimately be turned over to a collection agency, which can affect credit status. Therefore, it is important to contact Patient Accounts if you think you may experience a problem with paying your bill. We treat all questions and personal information with confidentiality and courtesy.