Behavioral & Mental Health

Your mental health matters, and you're not alone. At Ozarks Healthcare, you’ll find a caring team ready to support you at every step of your journey. Whether you're feeling overwhelmed, dealing with anxiety or depression, or facing a crisis, we’re here to help.

Crisis Support

Know the Signs of a Crisis

A mental health crisis may include:

  • Extreme mood swings
  • Thoughts of self-harm, suicide, or hurting others
  • Hallucinations

In Immediate Danger?

Need Help Now?

Reach out to:

  • Ozarks Healthcare ACI Team – available 24/7: 800-356-5395
  • National Suicide & Crisis Lifeline: Call or text 988

Where to Go for Care

There’s no wrong place to start—this chart can help you understand where you might begin based on your needs. You do not need a referral to access our services. Our team will help you find the right care, wherever you start.

Condition/Need Behavioral Health Crisis Center Psychiatry Therapy & Counseling Case Management & Support Services Day Treatment Programs Substance Use Treatment
Suicidal thoughts X X
Depression or anxiety X X X X X
Medication management X
Coping skills and therapy support X X X X
Support with daily living or housing X X X X
Substance use or addiction X X X X X X
Ongoing, mental health care X X X X

X

Comprehensive Care

Whether someone is experiencing a mental health crisis or seeking long-term support, count on our team for guidance. We help you connect with the right services, resources, and follow-up care to support your lasting wellness.

Crisis Stabilization Center

When you’re facing a mental health crisis, the Crisis Stabilization Center offers a safe space. You receive short-term, intensive care—without the need for a hospital stay.

Psychiatric Care

You may work with experienced psychiatrists and advanced practice nurses (APNs). They focus on understanding your needs and helping you manage symptoms with medication. Your care plan will support your overall mental health.

Therapy & Counseling

Licensed social workers and counselors offer individual, family, and group therapy. They’ll help you explore solutions and find support whether you're navigating:

  • Anxiety
  • Depression
  • Trauma
  • Other mental health challenges

Case Management & Support Services

Your community support specialist will work with you wherever you're most comfortable—at home or in our office. Together, you'll set goals that matter to you, gain a better understanding of your mental health, and connect with resources such as housing, transportation, or job support.

Day Treatment Program

In our psychosocial rehabilitation (PSR) program, you’ll find a structured, supportive space. You can strengthen your coping skills, build social connections, and take part in community activities.

Substance Use Treatment

You’ll receive personal care through individual and group counseling, education, and recovery planning. It’s all designed around your substance use treatment goals. Whether you’re becoming sober, need ongoing support, or are interested in medication-assisted treatment (MAT), we’ll meet you where you are and guide you toward lasting recovery.

Specialty Behavioral Health Services

Ask your behavioral and mental health team about:

  • Child and adolescent services: Mental health care for children and teens, with early support and family involvement
  • School-based mental health programs: Counseling and support to help students cope and succeed
  • Veterans and military support: Specialized care addressing PTSD, trauma, and transition challenges

Find Compassionate Support

Mental and behavioral health is essential to your overall well-being. It impacts every aspect of your life—from relationships and work to physical health. At Ozarks Healthcare, you’ll have a team to support your journey to healing and mental stability.

Our team includes:

  • Case managers
  • Counselors
  • Licensed clinical social workers
  • Psychiatric nurse practitioners
  • Psychiatrists

Our mental health professionals work closely with you in a respectful, nonjudgmental way. They meet you where you are—emotionally, mentally, and physically.

What to Expect

Getting the support you need is simple, and you don’t need a referral.

How to Get Started

You can reach us by phone or in person. Whether you’re seeking help for yourself or someone else, our team is ready to listen and guide you to the right services.

Intake & Assessment

Your care begins with an intake and assessment process. A licensed mental health professional will meet with you to understand your needs, challenges, and goals. This helps us create a personal care plan and determine which services best support your recovery.

Walk-Ins or Appointments

Walk in to our Behavioral Health Crisis Center (BHCC) for urgent mental health support. Make an appointment for non-urgent services, such as therapy, psychiatry, or case management.

Insurance & Payment Options

We accept most major insurance plans, including Medicaid and Medicare. If you’re uninsured or underinsured, we offer sliding-scale fees and payment assistance options.

Sliding Fee Scale
English [PDF] | Spanish [PDF] | Russian [PDF]

Need Support?

Call us to speak with a member of our caring team.

  • West Plains at 417-257-6762
  • Houston at 417-318-7010
What Patients are saying about Ozarks Healthcare Behavioral Health:

Get Ready for a Visit

If you're a new patient, please print, complete, and bring the forms below to your first appointment. Need help? Call us at 417-257-5976.

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