Financial Assistance Programs

Ozarks Healthcare is dedicated to providing quality, accessible healthcare to everyone. Our policy is to provide services without regard to race, color, religion, sex, national origin, age, and handicap. Ozarks Healthcare will provide uncompensated services for those patients who have emergency conditions and/or can demonstrate that they do not have adequate financial resources to pay for the care.

Federal and state laws require all hospitals to seek payment for care provided. This means unpaid bills can ultimately be turned over to a collection agency, which can affect credit status. Therefore, it is important to contact Patient Accounts if you think you may experience a problem with paying your bill. We treat all questions and personal information with confidentiality and courtesy.

Charity Care

To ensure that quality medical care is available to all of our patients, Ozarks Healthcare has a charity care program to assist the uninsured or underinsured. You may receive assistance up to 100 percent based on your income and assets.

Ozarks Healthcare Financial Counselors are available Monday through Friday from 8 a.m. to 5 p.m. to answer questions concerning billing, payment options, or charity care. Financial counselors are located in the main hospital, the Shaw Medical Building, and the Patient Accounts Department. They may be contacted by calling 417-257-6709 or toll-free at 1-888-257-8389.

If you do not have insurance, you may qualify for discounted medical services. You must fill out an application to get these discounts.

For hospital and the following clinics: Cancer Treatment Center, Heart Care Services, Internal Medicine, Neuroscience Center, Orthopedic Clinic, Pain Management Clinic, Rheumatology Clinic, Surgical Specialists Clinic, Urology Clinic, West Plains Imaging and Wound Care Clinic.

Download an application.

Read Ozarks Healthcare's policy on financial assistance.

Read Ozarks Healthcare's Financial Assistance Policy Summary-Plain Language.

For Alton Medical Clinic, Behavioral Healthcare, Gainesville Medical Clinic, Mammoth Spring Medical Clinic, McVicker Family Healthcare (Mountain View Medical Clinic), Mountain Grove Medical Complex, Shannon County Medical Clinic (Winona Medical Clinic), Thayer Medical Clinic, Women's Healthcare Clinic, and Urgent Care Clinic. Download an application.

Read Ozarks Healthcare's Financial Assistance Policy for the above clinics.