Visitors are an important part of health care. Ozarks Medical Center strives to be as accommodating as possible in our visiting practices. We also realize that patients may need quiet and privacy: therefore, at times visitors may be inappropriate.
In order to enhance the quality of care, specific visiting hours have been established for each unit. Please consult with the department you will be visiting to find out their visiting policies.
Immediate family members and clergy are always welcome. For security reasons, our exterior doors are locked at 9 p.m. Visitors who remain after 9 p.m. must check in with the nursing station to receive a Visitor's Pass. Between the hours of 9 p.m. and 6 a.m., visitors must enter through the emergency department.
Children of any age may visit, but children less than 12 years of age must be accompanied by an adult at all times.
If the door to the patient's room is closed, knock softly before entering. Medical personnel may be present and performing a procedure or the patient may be resting. You may need to come back later.
OMC provides free parking in the lot adjacent to the main entrance for your convenience. Security officers are available 24 hours a day to escort visitors to cars parked on or adjacent to the medical center property. To contact security, please call the switchboard ("0" on the inhouse phone) for assistance.
Restrooms in patient rooms are for patient use only. Please ask the nursing station for directions to the nearest public restrooms.
Gifts / Food for Patients
Due to patient care issues, visitors should check with the nurse before bringing gifts or food items to the patient.
A chapel is located on the first floor near the main lobby. Visitors of all faiths are welcome to visit the chapel for worship services, prayer and quiet reflection.
There are specially-designated lounge areas for visitors on the main floor and some inpatient units. Specific areas are designated for families of patients in the Intensive Care Unit, the Emergency Department and Surgical Services. During certain hours, a volunteer is on duty in the Surgery Waiting Room to keep family members informed about the progress of surgery.
As leaders in health care, Ozarks Medical Center is committed to the promotion of health and wellness within the communities it serves. The use of tobacco products and smoking material is prohibited in all buildings and on grounds owned, leased or occupied by Ozarks Medical Center.